bajijili Frequently Asked Questions

bajijili may request identity verification at any stage to confirm your age and identity. Accepted documents include a valid Bangladesh National Identity Card (NID), a passport, or a driving licence. The document must clearly show your full name and date of birth. Uploading a clear photo or scan of your document through the account settings panel is usually sufficient.

You can reset your bajijili password by clicking the "Forgot Password" link on the login page. Enter your registered mobile number or email address and a reset code will be sent to you. Enter that code on the reset page, then choose a new strong password. If you do not receive the code within a few minutes, check your spam folder or contact support at support@bajijili.

No — bajijili allows only one account per person. Duplicate accounts are detected automatically using device fingerprinting, mobile number, and payment method matching. If a duplicate account is found, both accounts may be suspended and any pending withdrawals may be voided. If you have lost access to your existing account, contact support to recover it rather than opening a new one.

To permanently close your bajijili account, email support@bajijili with the subject line "Account Closure Request" from your registered email address, including your username. Any remaining balance will be processed for withdrawal to your registered payment method before closure. Account closure is irreversible — if you are closing due to gambling concerns, consider self-exclusion first, which can also be applied immediately by the support team.

To deposit via bKash on bajijili, log in, go to the Deposit section, select bKash as your payment method, enter the amount, and follow the on-screen instructions to complete the bKash payment using your mobile wallet PIN. Deposits via bKash are credited to your bajijili account instantly in most cases. The minimum deposit amount and any applicable processing details are displayed on the deposit screen at the time of transaction.

bKash deposits on bajijili are processed instantly and funds typically appear in your account balance within seconds of the transaction being confirmed by bKash. In rare cases during peak periods, there may be a delay of up to five minutes. If your deposit has not appeared after ten minutes and you have received a bKash transaction confirmation, contact support with your bKash transaction ID for a manual check.

bajijili supports a wide range of payment methods popular in Bangladesh, including bKash, Nagad, Rocket, and Upay for mobile wallet transactions, as well as Dutch-Bangla Bank, City Bank, and BRAC Bank for direct bank transfers. All transactions are processed in Bangladeshi Taka (৳ BDT). The available methods for your account may vary based on your location and verification status.

The minimum withdrawal amount on bajijili depends on the payment method selected. For mobile wallet methods such as bKash, Nagad, and Rocket, the minimum is generally ৳200 BDT per transaction. For bank transfer withdrawals, a higher minimum threshold applies. The exact minimums for each method are displayed on the Withdrawal page inside your bajijili account. Always ensure your account is fully verified before requesting a withdrawal.

Most withdrawals on bajijili to mobile wallets like bKash and Nagad are processed within 1 to 4 hours during normal operating hours (Bangladesh Standard Time, UTC+6). Bank transfer withdrawals may take 1 to 3 business days depending on the receiving bank. Withdrawals are subject to account verification and may be held if identity documents have not yet been submitted. You will receive a notification once your withdrawal is dispatched.

bajijili does not charge platform-side fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, etc.) or bank may apply their own transaction charges, which are outside bajijili's control. We recommend checking your payment provider's fee schedule for large transactions. All amounts credited to your bajijili account reflect the full amount received after any provider charges.

Yes — bajijili covers Bangladesh Premier League (BPL) matches extensively, including pre-match and live in-play betting markets. You can bet on match winner, top run scorer, total runs, number of wickets, powerplay totals, and many other cricket-specific markets. IPL, T20 World Cup, ICC events, and international Bangladesh Tigers fixtures are also available. Match schedules and live odds are updated in real time throughout the tournament calendar.

bajijili offers a wide library of slot games from leading providers including Pragmatic Play, Microgaming, NetEnt, and Spribe. The catalogue includes classic three-reel slots, modern video slots with multiple paylines, Megaways titles, progressive jackpots, and branded slots. All games are playable directly in the browser — no download required. You can filter games by provider, volatility, or theme within the Slots section of your account.

Yes — bajijili is fully optimised for mobile play on both Android and iOS devices. The entire platform, including sports betting, live casino, slots, and fishing games, runs smoothly in a modern mobile browser without requiring a dedicated app download. The responsive layout adapts to all screen sizes, and mobile wallet deposits via bKash and Nagad integrate natively with the platform for a seamless experience on any smartphone.

RTP varies by game on bajijili, but most slot titles from major providers carry an RTP between 94% and 97%. RTP is a long-term statistical average — it does not guarantee results within a single session. bajijili uses certified Random Number Generator (RNG) software audited for fair play, meaning each spin outcome is entirely independent. You can find the RTP for individual games in the game's information panel before you start playing.

bajijili's live casino section, powered by providers including Evolution Gaming and Ezugi, offers live dealer games streamed in real time. Available titles include Live Roulette, Live Blackjack, Live Baccarat, Live Andar Bahar, Teen Patti, and several game-show style titles such as Crazy Time and Dream Catcher. These games are available around the clock and are particularly popular with players in Bangladesh due to the fast-paced formats and BDT betting options.

bajijili offers a welcome bonus to newly registered players on their first deposit. The bonus is credited as additional playing funds on top of the qualifying deposit amount. Specific bonus percentages, maximum amounts in ৳ BDT, and eligible games are shown on the Promotions page of your account at the time of registration. All bonuses are subject to wagering requirements — read the full bonus terms before claiming to understand the playthrough conditions.

A wagering requirement is the number of times you must bet your bonus amount before it becomes withdrawable as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets before the bonus converts. Not all games contribute equally — slots may count 100% toward the requirement while live casino games may count less. Full contribution rates are listed in the bajijili bonus terms page.

Yes — bajijili runs regular promotions for existing players beyond the initial welcome offer. These include reload bonuses on subsequent deposits, free spins on featured slot titles, cashback on net losses over a qualifying period, and enhanced odds on major cricket events such as IPL and BPL. Seasonal promotions around Eid, Pohela Boishakh, and major ICC tournaments are also offered. Check the Promotions tab in your account for currently active offers.

Yes — bonus funds on bajijili are subject to an expiry period, which is specified in the individual bonus terms at the time the bonus is credited. Typically, bonuses must be used and wagering requirements completed within 7 to 30 days from the date of issue, depending on the promotion type. Expired bonuses are automatically removed from your account balance along with any winnings generated solely from the unused bonus funds.

bajijili operates with 256-bit SSL encryption on all data transmissions, meaning your personal information and financial transactions are protected to the same standard used by international banking platforms. The platform uses certified RNG software for fair game outcomes and maintains a strict privacy policy governing how player data is handled. Our support team is available 24/7 and all accounts are protected by two-step verification options.

bajijili protects all player data using 256-bit SSL encryption for data in transit and secure encrypted storage for data at rest. We do not sell or share your personal information with third parties for marketing purposes. Payment details such as bKash or bank account numbers are tokenised — bajijili never stores your full payment credentials directly. For full details on data handling, see the Privacy Policy page.

The minimum age to register and play on bajijili is 18 years old. This is a strict, non-negotiable requirement. All players must confirm their age at registration, and bajijili reserves the right to request documentary proof of age (NID, passport, or driving licence) at any time. Any account found to belong to a person under 18 will be permanently closed, and no winnings from that account will be paid out.

If you feel that gambling is becoming a problem, you can request self-exclusion from bajijili at any time by emailing support@bajijili with the subject line "Self-Exclusion Request" and your registered username. Self-exclusion periods available are 6 months, 1 year, 3 years, or permanent. Your account will be suspended immediately upon confirmation, all marketing communications will stop, and your remaining balance will be returned to your registered payment method.

You can set a daily, weekly, or monthly deposit limit directly from the Responsible Gaming section of your bajijili account settings. Enter the maximum amount in ৳ BDT you wish to be able to deposit within that period and save the change — it takes effect immediately. Reducing a deposit limit is instant; increasing it requires a mandatory 24-hour waiting period to give you time to reconsider. Contact support if you need assistance setting these limits.